SARL KERSOLUTIONS with capital of €8,000
Kerimmo is the commercial name belonging to the said company.
Head office not open to the public: Le Pas 44240 Sucé sur Erdre

Such. : 06 24 31 24 65

Such. : 02 40 37 54 49

Fax: 09 57 38 13 33

Real Estate E-Mail - Kerimmo: contact@kerimmo.com

Real estate - Professional card & insurance:

Professional card no.: CPI 4401 2018 000 036 420 Valid until: 06/30/2024

Issued by: CCI of Nantes-Saint Nazaire on: 01/07/2018

Does not receive any funds, effects or value - No financial guarantee

Professional liability insurance: Matrisk Group n°MRCSIMO201810FRN0000000020747A00

Consumer Dispute Resolution

In accordance with Ordinance No. 2015-1033 of August 20, 2015, its implementing decree No. 2015-1382 of October 30, 2015, articles L.611 to L.616 and R612 to R616 of the Consumer Code, the customer The consumer, subject to article L.152-2 of the Consumer Code, has the option of submitting a request for amicable resolution through mediation, within a period of less than one year from his or her written complaint to the professional.

This establishment has designated SAS Médiation Solution as a consumer mediation entity.

To contact the mediator, the consumer must make their request:

- Either in writing to: Mrs. Eliane SIMON, mediator

Sas Mediation Solution

222 chemin de la sheepfold

01800 Saint Jean de Niost

Such. 04 82 53 93 06

- Either by email to: contact@sasmediationsolution-conso.fr

- Either by completing the online form entitled “Report the mediator” on the site https://www.sasmediationsolution-conso.fr

Whatever the means of referral used, the request must contain:

- The postal, telephone and electronic contact details of the applicant,

- The name and address of the professional concerned,

- A brief statement of the facts,

- Proof of the preliminary steps taken with the professional

Processing of your personal data

The processing of your personal data and respect for your privacy are at the center of our attention.

In accordance with law n°78-17 of 06/01/78 “Computers, files and freedoms” as amended as well as European Regulation n°2016/679, known as the General Regulation on the Protection of Personal Data (GDPR), the sarl Kersolutions, data controller, takes measures and commitments to ensure the protection of your personal data and respect for your rights in this matter.

Any processing of personal data is carried out in accordance with the legislation in force regarding the protection of privacy and personal data and in particular, the European Regulation on the Protection of Personal Data (GDPR).

Also, the purpose of this data confidentiality policy is to inform you about these measures and commitments.

In accordance with Law No. 78-17 of 01/01/1978 "Computers, files and freedoms", you have the right to access and rectify any personal information concerning you in our files. Unless you object in writing, the information for processing your requests may be used for prospecting purposes by our company in order to offer you other products.

Personal data is collected for specific, explicit and legitimate purposes.

We ensure that we only collect the data strictly necessary for the purpose of the processing carried out and not use the data obtained for purposes other than those officially notified.

We ensure that we work with service providers who comply with regulations on data processing, in particular by maintaining a specific register. For our part, we use tools allowing us to monitor data that may be stored by us.

Here is the main data that may be collected as part of our mission via service providers:

- identification data (last name, first name, email, postal address, telephone number, identifier, etc.)

- data on personal or professional life

- economic and financial information (bank details)

Your data may be collected and processed by our company or one of our partners for several purposes.

Personal data may be necessary for the execution of pre-contractual measures such as the management of contact requests, information or quotes.

Personal data may be necessary for the execution of contractual measures such as the management of subscription requests, the execution of your contract, the offer of services as part of our advisory duty, or the creation of your personal space .

Personal data may be necessary to comply with legal and regulatory obligations imposed on Kersolutions sarl such as the fight against money laundering and the financing of terrorism and the application of asset freezing measures, social declarations and tax or accounting obligations.

Personal data may be necessary to serve the legitimate interests of one of our partners or of the Kersolutions company such as the development of its activities, the improvement of its products and services, administration, maintenance and improvement. of its websites, the fight against fraud and also the production of statistics or reporting.

Personal data may be collected on the basis of your consent (which you can withdraw at any time) in particular for electronic communications of information on our products and services.

We ensure that we process personal data legally, fairly and in a transparent manner.

When collecting your personal data, Kersolutions sarl informs you about the processing implemented and provides you with specific information which includes at least:

The identity of the data controller and his contact details as well as that of the Data Protection Officer (DPO)

The purposes of the processing for which the personal data collected are intended and the legal basis for the processing

The recipients or categories of recipients of the personal data, if they exist

If applicable, the existence of a transfer to a third country and the guarantees put in place to allow this transfer

The duration of data retention (or the criteria used to determine this duration)

The existence of the rights of data subjects (right of access, rectification, erasure, portability, limitation of processing, opposition, to define post-mortem directives)

Where applicable, the existence of the right to withdraw consent at any time,

The right to lodge a complaint with the CNIL,

The fact that the data is obligatory for the conclusion of a contract and the consequences of the absence of this information,

The existence of automated decision-making,

The recipients of your data may be:

The relevant services of service providers, wholesalers or insurance companies

Any subcontractors

Personal data may be communicated to any authority legally authorized to know it, in particular in the event of requisition by the judicial, police or administrative authorities.

Personal data may be communicated to authorized administrations in the context of social and tax declarations, the fight against money laundering and the financing of terrorism and the fight against fraud.

Security of your data

Kersolutions sarl takes technical and organizational measures to protect your personal data.

The security of your data is ensured in particular by the use of physical, logical, administrative or organizational security means, taking into account the nature of the data processed and the risks presented by the various processing operations.

We raise awareness among our employees about the protection of personal data and the GDPR and ensure that our subcontractors or co-contractors respect their confidentiality and data security obligations in accordance with the regulations in force.

Data retention

Data can only be retained for a limited period.

The personal data collected will not be kept beyond the period necessary to achieve the declared purposes, to which are added the legal limitation periods applicable depending on the type of data collected.

Thus, the data used for prospecting and commercial information purposes are kept three years after the last contact initiated by the customer or the end of the contractual relationship.

The data necessary for the management of your contract and associated services are kept for the entire duration of your contract and until the expiry of the applicable limitation periods or in accordance with the rules for retaining accounting documents.

Rights of people

You have the right to access, rectify or delete your data.

You can also request limitation of processing or object to it and request portability of your data.

When data processing is based on your consent, you have the right to withdraw it. You also have the right to object to your data being used for commercial prospecting purposes.

You have the right to formulate specific and general instructions regarding the storage, erasure and communication of your post-mortem data.

To exercise these rights, simply complete the dedicated form and return it to us.

By mail :

SARL KERSOLUTIONS

Not

44240 Sucé sur Erdre

Or electronically: contact@kersolutions.com

Requests will be analyzed on a case-by-case basis and we will make sure to respond to you within one month of receipt. This period may be extended to two additional months in the case of complex requests.

If you believe that your rights are not respected, you can lodge a complaint with the CNIL.

In the event of telephone canvassing, if you do not wish to be the subject of commercial prospecting, you can register for free on the BLOCTEL telephone canvassing opposition list. For more information, you can visit the website www.bloctel.gouv.fr.

Changes to the privacy policy

Kersolutions sarl reserves the right to modify or more generally update this Privacy Policy at any time and without notice. We invite you to regularly consult this page to stay informed of changes to the Privacy Policy

Contact

For any request for information regarding this data confidentiality policy, you can send it by mail to the following address: Kersolutions - Le Pas 44240 Sucé sur Erdre - contact@kersolutions.com